Faq's

What is SMTP?

SMTP is the protocol by which email messages are delivered on the internet.

Our service are oriented toward?

Our service are oriented toward :
- Companies that want to send promotional campaigns about their products and / or services on an ongoing basis without the need for mediators.
- Advertising agencies that want to provide email marketing on behalf of their customers.

What VPS plan may suits me?

It depends only on your sending density or volume. look deeply at your mail list size, email message body size, the daily limit you want to send and sending speed.

We prefer to choose VPS-01 for volume around 10,000 email message per day for a message body not exceeding 50KB and recipient list segmented into 25 recipient for each email.

Emails are being delivered to SPAM/BULK mail folders

If the emails are being delivered to the server in the SPAM/BULK mail folders, you will need to contact that particular ESP (email service provider) for assistance. Our scope of support only covers and guarantees that the emails will be delivered to the server not how the server will handle them afterwards. This is due to the fact that there are a number of factors that go into how emails are flagged/categorized and, unfortunately, the only part of that we can control is the IP address the emails are sent from. Since the emails are hitting the server and are indeed being delivered to the address, our support stops there.

Following are the most common ESP links for ensuring prioritized delivery:
- help.yahoo.com/l/us/yahoo/mail/postmaster/basics/;_ylt=AiTMWBtJOZiG8noWI5l_MvtvMiV4
- postmaster.live.com/Troubleshooting.aspx
- support.google.com/mail/answer/81126x

Steps to start

- A valid email list.
- A good mail list management software like Maillist King (Business Edition 199.5USD, Personal Edition 99.5USD).
- A high performance PC to handle your campaigns.

- A reliable SMTP server.

- Domain name to grant more legitimacy to your emails.

Is it really UNLIMITED ?

Yes, All BMS SMTP servers are free of sending limitations or restrictions.

We impose no sending limits, you should tune your campaign to suit your VPS resources and your recipients mail servers limits.

But you should take care of other mail servers restrictions, think about the seriousness that your IP may be blocked by Hotmail, Yahoo or any others due to abuse and heavy sending actions. you may play around sending limitations by but not limited to:

- Send your newsletter in small batches.
- Send batches over a long period of time, look for segmentation option in your mail list software options.
- Send your newsletter via more than one SMTP server.
- Avoid sending letters looks like SPAMMERS. read more about this here.

Who many email can i send per day?

We impose no sending limits, you should tune your campaign to suit your VPS resources and your recipients mail servers limits.

The processing speed depends on your VPS resources , email message size, internet connection and the number of threads you have defined in software options.

Customers can send UNLIMITED number of emails per month, normal speed of VPS [SMTP-1 for ex.] is about 5,000 emails/hour. But we recommend sending not more than 10,000 -15000 emails per day from any VPS in order to keep it in the safe zone without spam complaints, taking in consideration that a message body not exceeding 10KB and recipient list segmented into 25 recipient in BCC for each email.

If you want to send in more emails per day and your list isn't very pure opt-in's, you should get more VPS's and load balance your campaign.

What is the software come with any SMTP?

Although we don't provide any kind of support to any 3rd. party software, we provide - as a kind of courtesy - installation and configuration of a light copy of Interspire email marketer (Read more about this script at: www.interspire.com/emailmarketer/), so if you find it good and sufficient for your needs you can still use it but without any kind of support from our side, you have to contact the developer company to order your licensed copy along-with support package. this is not the only software you might use in order to send emails, you can use any mail client program like MS Outlook, but if you want to send to huge mail list, so you need a specialized software to manage your mail list like Interspire email marketer.

Caution: Interspire email marketer has it's built in mechanism to limit the sending intensity, so you will not reach the max limit of sending appears at servers plans and features page. We recommend Mail list King (Business Edition 199.5USD, Personal Edition 99.5USD), but you are not forced to use it, try any FREE software, just Google for "Free Email marketing software OR Free mail list management tool".

What should you receive from BMS after purchasing any SMTP server?

You should expect to receive the following information after not more than 24h.

- An email confirming that your server is now configured and ready to use.
- An email specifying your SMTP server IP address, email account to login with a STRONG password and the outgoing port to use.

If all are unlimited, Why should i need more RAM, CPU, disk space and/or bandwidth?

In a normal configuration, sendmail sits in the background waiting for new messages. When a new connection arrives, a child process is invoked to handle the connection, while the parent process goes back to listening for new connections.

When a message is received, the sendmail child process puts it into the mail queue (usually stored in /var/spool/mqueue). If it is immediately deliverable, it is delivered and removed from the queue. If it is not immediately deliverable, it will be left in the queue and the process will terminate.

Messages left in the queue will stay there until the next time the queue is processed. The parent sendmail will usually fork a child process to attempt to deliver anything left in the queue at regular intervals.

Sending mass emails from web mail email accounts.

Most web mail email account providers, such as Yahoo! Mail or Google Gmail, allow users to send email by using the web mail browser interface or by using a SMTP connection with the email account SMTP server. No matter the way you send the emails (web interface or email client software), you must be aware of the "rate limit" (the limit for sending emails) established by your email account provider.

How do you know when your provider is blocking your outgoing emails?

Alternatively, switch between port 26,26 and 465 for out going emails as some ISP's usually block 25 to avoid SPAMMERS.
But if you use your ISP SMTP and reached the email send limit of your provider, you will get one of the following errors:
• Your provider will not let you log-in to the outgoing SMTP server (your SMTP username & password are rejected).
• When trying to send an email, you will receive an error message saying that you reached your daily SMTP limit, for example:

- "Requested action aborted; number of recipients or message quota reached";
- "Error with sending recipients - rejected due to spam";
- "SMTP relay limit reached";
- "Please try to increase the timeout setting for this account".

• When trying to send an email, the outgoing mail server will respond with an error saying that your IP address is blocked for outgoing emails, for example:

- "Too frequent connects from [YOUR IP ADDRESS], please try again later";
- "SMTP access is restricted for [YOUR IP ADDRESS]";
- "Message has not been sent server reply -- http:cbl.abuseat.org/lookup.cgi?IP=[YOUR IP ADDRESS]".

VPS vs. Dedicated Server and VPS vs. Virtual Hosting

A Virtual Private Server (VPS, also referred to as Virtual Dedicated Server or VDS) is a method of splitting one physical server into several independent virtual machines. Each virtual server can run its own full-fledged operating system, have independent file system, CPU and RAM resources, etc.

Occupying the space between the shared and dedicated hosting formats, a virtual dedicated server offers many of the capabilities and features of dedicated servers, including administrator (root) access and dedicated IP addresses, but at a much lower price. Users share a server, but because each virtual dedicated server is effectively isolated from other accounts, the user has full control over the server space.

Also, virtual dedicated server plans feature very high performance and available disk space and bandwidth.

We partition our servers in such a way that each virtual dedicated server operates almost entirely independently of the other accounts that share the server space. This means that with a virtual dedicated server, you will enjoy consistent, high performance, even when usage peaks on the main server.

Virtual dedicated servers are particularly useful for companies and individuals that run higher-traffic websites or complex applications and thus need the bandwidth, consistent performance, and flexibility of a virtual dedicated server.

VPS vs. Virtual Hosting

VPS advantages:

- Full root access to the system.
- No limits on WWW domains, data bases, domain zones, ssh / ftp / email users.
- VPS has limits on system resources only.
- With a virtual private server you can set your own firewall and restrict connections to your server.
- All other customers will not affect your VPS.
- You can install software and applications you need, so you don't depend on web hosts and avoid time delays and expenses.

VPS disadvantage:

- It may seem to be too expensive to host your websites on a dedicated server, but when you compare it to shared hosting, you will see that it is worth using it.

VPS vs. Dedicated Server

VPS advantages:

- Dedicated server is much more expensive than VPS.
- Our specialists will install the software for you. This secures your VPS from intrusion and old software versions. If you are running a dedicated server, you will have to do it yourself. Are you sure you can do it in time and in proper way?

VPS disadvantage:

- Dedicated server has more resources than VPS hosting.

Using an existing domain

You should register a domain name to host on your VPS server in order to get more legitimacy to your out going emails, and we don't recommend you to use your current website domain name , that is sending mail shots is not always pure from SPAM risk which may harm your official website domain name.

Ways to host your domain at BMS:
- (Recommended) You can order a new domain name from our sole partner Jordan Webmaster, they will do the whole technical work for you.
- You've to use our name servers. Submit a DNS modification request to the company where you registered your domain providing Primary and Secondary Name Server information (ns1.domain.com and ns2.domain.com).
- If you choose a third-party DNS server and do not want to host your domain on our name servers, you can add appropriate records into your DNS pointing to your web-server's (VPS) IP address.

I received a note that my account has been temporarily disabled. Why?

To keep our clients safe, we have several anti-spam programs running. One of them tracks the number of bounced emails. If that number in unreasonable excess of normal rates the account is flagged and you will be notified. It's a good idea to review your mail.s content and to cleanse the recipients. database.

The most common reasons for emails to be bounced back are:
- The recipient address is wrong.
- The recipient is not personally identified in the email.
- The recipient has not verifiably and explicitly granted permission for the message to be sent.
- Please review our notes on the CAN-SPAM Act.

I want to send email from more than one address. How can I do that?

With the BMS, you can send emails using ANY email address you own. As long as you use SMTP authentication (put your email address and password in the SMTP AUTH section of your mail program), you'll be able to send email from any of your addresses.

What is the maximum size of the email I can send?

No limits, including any attachments.

How do I check if my email server is working?

First, Simply use any email client to test your email configuration, like MS outlook. Second, check if email server is specified for your domain by running the following DOS/Linux command.You should see the email server of the domain.
c:\> nslookup -type=mx yourdomain.com
Or, you can manually telnet to your mail server at port 25, 26 and 465 and see if the server is accepting mails for your domain. If the email server is not configured correctly, you usually will get an error message after the rcpt to command.
c:\> telnet youremailserver 25

> helo yourdomain.com
> mail from:
> rcpt to:
> data
> Subject: //enter a test subject
> .....//enter the mail message
> . //enter a dot to indicate the end of mail message
> quit

Multiple SMTP and IP rotation to load balancing the mass sending.

You can get more than one SMTP server and use Maillist King (Business Edition 199.5USD, Personal Edition 99.5USD) program to send mass email as it supports the use of multiple SMTP accounts up to 20 SMTP servers, and they can be used sequentially: first email goes through server1, second goes through server2, etc.

How to set up Microsoft Outlook 2007 to send and receive e-mail.

This page explains how to set up Microsoft Outlook 2007 to send and receive e-mail for a POP mailbox you've created.

1. Start the Microsoft Outlook program.
You can use the Start menu to start Outlook 2007. When it opens, click Tools, then Accounts Settings from the menu bar:

2. The "Accounts Settings" window appears.
Make sure the E-mail tab is selected, then click New.

3. You are asked to choose the E-mail Service.
Choose Microsoft Exchange, POP3, IMAP or HTTP, then click Next.

4. The "Auto Account Setup" screen appears.
When this window appears, simply leave the fields empty, check the Manually configure server settings or additional server types checkbox, then click Next.

5. The "Choose E-mail Service" screen appears.
Choose Internet E-mail, then click Next.

6. The "Internet E-mail Settings" screen appears.
This is the window where you'll enter most of your account settings:

"Your Name" is the name that other people will see when you send them e-mail. It should usually be your real name, such as John Smith or Joan of Arc.

Enter your "E-mail Address". The address must be the e-mail address of the POP mailbox you created with BMS.
For "Account Type", choose POP3.
Enter your Incoming mail server and Outgoing mail server (SMTP) (alt. use your SMTP IP) as provided by BMS.
Enter your e-mail address again as the "User Name" as provided by BMS. (The user name must be all lower case).
Type your e-mail password into the "Password" box as provided by BMS. You can also check Remember password if you don't want Outlook to ask you for the password each time you read e-mail.
Make sure that "Require logon using Secure Password Authentication (SPA)" is not checked.
Do not click "Test Account Settings" yet; it will not work until you complete the next steps.

7. Click the "More Settings" button.
A new "Internet E-mail Settings" window appears.

8. Choose the "Outgoing Server" tab.
In the "Outgoing Server" tab, check My outgoing server (SMTP) requires authentication.
Select Use same settings as my incoming mail server.

9. Choose the "Advanced" tab.
Click the "Advanced" tab and change the "Outgoing Server (SMTP)" port number to 25 OR 26 OR 465. Doing this makes sure that your ISP will not block your outgoing mail connections.

10. Click OK to close the "Internet E-mail Settings" window.
After you close the "Internet E-mail Settings" window, the "Add New E-mail Account" screen will still be visible.

11. Test the settings.
Click Test Account Settings. Outlook will usually tell you that "all tests completed successfully".
If Outlook tells you a test failed, double-check to be sure you've entered the settings correctly.
If Outlook still tells you that a test failed, we recommend continuing anyway. This is because some software on your computer (including Norton Antivirus) can make the "Test Account Settings" feature fail, even when Outlook is correctly configured. In most cases, Outlook will work properly when you try sending real messages.
If the "Test Account Settings" window is still open, close it to continue.

12. Finish the wizard.
Click Next, then Finish.
Outlook setup is complete
You're finished! Try sending yourself a test e-mail message to make sure it works.

If you get ERROR message like "relay not permitted" then:
- Try to switch outgoing port between 25, 26 and 465
- Check Your ISP not blocking relay connections, by which they require you to use their smtp address for outgoing emails, Try to call them and ask if they are blocking port 25, 26 and 465.
- Check your SMTP configuration in Microsoft Outlook is correct, and enable "My outgoing server (SMTP) requires authentication"

Want mail list?

We dont sell emails , but we can help you get a list from 3rd. parties.

Want To Change Your Nameservers?

Read more about this at: Jordan Webmaster